Accessibility Statement for NovaLearn

At NovaLearn, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe that everyone should have equal access to online learning opportunities, regardless of their abilities or impairments. We are continuously working to improve the accessibility of our platform and provide a user-friendly experience for all learners.

Our Commitment to Accessibility

NovaLearn is dedicated to meeting the needs of individuals with disabilities and strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines outline best practices for making web content more accessible to a wide range of people with disabilities, including visual, auditory, cognitive, motor, and speech impairments.

We are actively taking the following measures to enhance the accessibility of our website:

• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate.
• Alternative Text: We provide descriptive alternative text (alt text) for all images and non-text content, enabling users who are blind or visually impaired to understand the meaning and purpose of the content.
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all features and content.
• Color Contrast: We ensure sufficient color contrast between text and background colors to make our content readable for users with low vision or color blindness.
• Resizable Text: Users can easily resize the text on our website without losing content or functionality.
• Clear and Consistent Navigation: We provide clear and consistent navigation menus and site structure to help users easily find the information they need.
• Forms Accessibility: Our forms are designed to be accessible to users with disabilities, including proper labeling, instructions, and error handling.
• Video Captions and Transcripts: We provide captions and transcripts for all video content, making it accessible to users who are deaf or hard of hearing.
• Audio Transcripts: We provide transcripts for all audio content, making it accessible to users who are deaf or hard of hearing.
• Regular Audits: We conduct regular accessibility audits of our website to identify and address any accessibility issues.

Assistive Technologies

Our website is designed to be compatible with a variety of assistive technologies, including:

• Screen Readers: We ensure that our website is compatible with popular screen readers such as JAWS, NVDA, and VoiceOver.
• Screen Magnifiers: Users can use screen magnifiers to enlarge the text and images on our website.
• Speech Recognition Software: Our website is designed to be compatible with speech recognition software such as Dragon NaturallySpeaking.
• Keyboard Navigation Aids: Users can use keyboard navigation aids such as sticky keys and filter keys to navigate our website more easily.

Ongoing Efforts

We are committed to continually improving the accessibility of our website. We regularly review our website and make updates to ensure that it meets the latest accessibility standards. We also welcome feedback from our users regarding the accessibility of our website. We are always looking for ways to improve the user experience for everyone.

Our ongoing efforts include:

• Accessibility Training: Providing ongoing accessibility training to our development and content creation teams.
• User Testing: Conducting user testing with individuals with disabilities to identify and address accessibility issues.
• Staying Current: Staying up-to-date with the latest accessibility guidelines and technologies.
• Vendor Evaluation: Evaluating the accessibility of third-party vendors and tools that we use on our website.

Feedback and Contact Information

We value your feedback and are committed to addressing any accessibility issues you may encounter. If you have any difficulty accessing any content or features on our website, please contact us using the information below:

• Email: [email protected]
• Phone: (415) 555-0144
• Address: NovaLearn Accessibility Team, 555 Howard Street, San Francisco, CA 94105

Please provide the following information when contacting us:

• The URL (web address) of the page you are having difficulty with.
• A description of the problem you are experiencing.
• The assistive technology you are using (if applicable).
• Your contact information (email address or phone number) so that we can follow up with you.

We will make every effort to respond to your request within five business days and provide you with a solution or workaround. We appreciate your patience and understanding as we work to improve the accessibility of our website.

Accessibility Features Already Implemented

NovaLearn has already implemented the following features to improve accessibility:

• Skip Navigation Link: A skip navigation link is provided at the top of each page to allow users to bypass the main navigation menu and go directly to the main content.
• ARIA Attributes: ARIA (Accessible Rich Internet Applications) attributes are used to provide additional information about the roles, states, and properties of elements on the page, making them more accessible to assistive technologies.
• Descriptive Link Text: Link text is descriptive and meaningful, providing users with a clear understanding of the destination of the link.
• Consistent Heading Structure: A consistent heading structure is used throughout the website to help users navigate the content more easily.

Third-Party Content

Our website may contain content from third-party providers. While we strive to ensure that all content on our website is accessible, we cannot guarantee the accessibility of third-party content. We encourage you to contact the third-party provider directly if you have any accessibility concerns regarding their content. However, we are commited to select only third-party providers who support accessibility standards. NovaLearn actively monitors and evaluates these partners to ensure they uphold the same accessibility commitments.

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may file a formal complaint with the U.S. Department of Justice. Information on how to file a complaint can be found on the Department of Justice's website.

We are dedicated to making NovaLearn a welcoming and accessible learning environment for everyone. Thank you for your support as we continue to improve the accessibility of our platform.

Last Updated: October 26, 2023

Accessibility Coordinator: Elena Ramirez